Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days
Yes! You’ll receive a tracking link via email when your order ships out.
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at merch@johnpork.com
Refunds are only offered to customers that receive the wrong items or damaged items.
If any of these apply, please contact with photos of wrong/damaged items and we’ll sort that out for you.
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at merch@johnpork.com within a week after receiving your order.
Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
We’re so sorry if the product you ordered arrived damaged.
To help us resolve this for you quickly, please email us at merch@johnpork.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order.
We’ll get back to you with a resolution as soon as possible!